Payment Information & Secure Checkout
At Sovereign, we believe that your premium travel experience begins long before you reach the airport. As a brand built on innovation, efficiency, and trust, we are committed to making your checkout process as secure, transparent, and seamless as the journey you’ll take with our luggage. We provide a suite of globally recognized and highly encrypted payment methods so you can finalize your investment in modern mobility with complete peace of mind.
Accepted Payment Methods
To accommodate our international clientele, Sovereign is pleased to accept a wide range of secure payment options. For the protection of your financial data, please note that we currently only accept one payment method per individual transaction.
- Credit & Debit Cards: We proudly accept Visa, Mastercard, American Express, and Discover. To ensure a smooth transaction, you will be required to provide the cardholder's name, card number, expiration date, and the 3- or 4-digit security code (CVV/CVC). Our system utilizes advanced verification to prevent unauthorized use.
- PayPal: A global leader in secure online payments. By selecting PayPal at checkout, you will be temporarily redirected to their encrypted portal to confirm your payment. Even if you do not have a registered PayPal account, you may still complete your purchase as a "Guest" using your credit or debit card through their secure gateway.
Industry-Leading Payment Security
Your financial integrity is our highest priority. Sovereign employs bank-grade security protocols to protect every transaction. All payments are processed through secure, industry-leading third-party gateways that comply with PCI DSS standards.
Please be assured that we do not store, see, or have access to your full credit card numbers or sensitive CVV codes. Our entire website is fortified with SSL (Secure Sockets Layer) encryption technology, which creates a secure tunnel for your data, ensuring that every piece of information transmitted between your device and our server remains private and invisible to third parties.
Pricing, Currency, and International Taxes
For your convenience, all prices on the Sovereign official store are displayed in your local currency based on your IP location. However, please note that the final settlement may be subject to minor fluctuations based on your bank's real-time exchange rate at the moment of purchase.
International Duties: As we ship our innovative luggage worldwide, your order may be subject to local import taxes, customs duties, or brokerage fees upon arrival in your country. These charges are mandated by your local government and are the responsibility of the recipient. We recommend contacting your local customs office for specific details regarding your region's import policies.
Payment Troubleshooting
If you encounter any technical difficulties during the checkout process, please refer to the table below for common issues and professional solutions:
| Error Identified | Potential Causes | Recommended Action |
|---|---|---|
| Transaction cannot be processed | The issuing bank may have flagged the high-value transaction for your protection. | Contact your bank or card issuer to authorize the purchase from Sovereign, then re-attempt the checkout. |
| Error codes (4xx, 5xx, 6xx) | A temporary communication disruption between the global payment servers. | Refresh your browser or wait 10-15 minutes before retrying. Alternatively, try a different browser or payment method. |
| Card Declined | Discrepancies in the CVV, expiration date, or insufficient daily limit for premium purchases. | Verify your card details carefully. Ensure your daily online spending limit covers the order total. |
If you continue to experience any challenges, our executive support team is ready to assist you. Please contact us at marketing@klytana.com for personalized concierge assistance with your order.